Template policy for development. Have this reviewed by a qualified professional before launch.
Shipping
- We ship across India. Orders are dispatched within 1–2 business days.
- Standard delivery takes 3–7 business days depending on your PIN code.
- Shipping costs ₹99 per order, and is free on orders above ₹999.
- You will receive tracking details once your order has shipped; you can also see them under My orders.
Cash on Delivery
COD is available on eligible orders with a handling fee of ₹49 up to ₹10,000.
Returns & replacements
- For food safety and hygiene, food products cannot be returned once the seal is opened.
- Damaged, leaking, expired or incorrect items: email us photos (including the batch number on the pack) within 48 hours of delivery and we’ll replace the item or refund it at no cost.
- Unopened items in original sealed packaging may be returned within 7 days of delivery.
Refunds
Approved refunds for online payments are issued to the original payment method within 5–7 business days. COD refunds are made by bank transfer.
Cancellations
You can cancel an order before it ships from your account or by contacting us at support@example.com.