Template policy for development. Have this reviewed by a qualified professional before launch.
This policy explains how SHAYVERA FOOD PRIVATE LIMITED collects, uses and protects your personal data when you use this website, in line with the Digital Personal Data Protection Act, 2023.
Information we collect
- Account details: name, email address, mobile number and password (stored only as a secure hash).
- Order details: shipping and billing addresses, items purchased and payment status.
- Payment information is processed by Razorpay. We never see or store your card number, CVV or UPI PIN.
- Technical data such as IP address and browser type, used for security and fraud prevention.
How we use it
- To process and deliver your orders and provide customer support.
- To send transactional messages about your orders and account.
- To send marketing emails only if you subscribe; you can unsubscribe at any time.
- To meet legal obligations, including tax and accounting requirements.
Sharing
We share data only with service providers needed to run the store — payment processors, courier partners and hosting providers — under appropriate confidentiality obligations. We do not sell your data.
Your rights
You may access, correct or request deletion of your personal data by writing to support@example.com. Order records may be retained as required by law.
Cookies
We use essential cookies to keep you signed in and remember your cart. We do not use third-party advertising cookies.